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Night Manager

- Pomme D'Or Hotel -

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Post Date: Sep 10, 2018
Job Type: Permanent
Accomodation: Yes
Start Date: - n/a -
Salary: competitive salary package
Location: Jersey
Job Reference: NMPD
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Before applying for a job please note: All Job Seekers other than U.K. or E.U. nationals require a visa/work permit to enter the Channel Islands.
Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

An exciting opportunity has arisen for a dedicated and enthusiastic Night Manager to join our team at the iconic Pomme d’Or Hotel on the island of Jersey. Superbly located in the centre of St Helier, overlooking Liberation Square and the yacht marina, the 143-bedroom Pomme d’Or has been a centre for business and pleasure for more than 180 years.

We are looking for an experienced and confident individual, who can deliver exceptional customer service to our guests. Reporting to the Front Office Manager, you will be responsible for ensuring an efficient hotel service throughout the night, as well as managing the full night audit process.

As Night Manager, you will often be the most senior person in the hotel, responsible for all aspects of hospitality, including the safety and security of our guests and employees. You will be expected to prioritise multiple tasks and respond to situations in a professional manner. Good communication skills are essential to liaise effectively with all other hotel departments, and to ensure that a thorough handover is conducted daily with the evening and morning Duty Managers.

Previous hotel experience is imperative and knowledge of Protel would be highly desirable. The ideal candidate will be highly organised and systematic, numerate, articulate and fully computer literate. Proven leadership ability is advantageous.

Key Responsibilities include:

Reception duties as necessary, such as late check-ins, early check outs, extending stays, wake up calls

Being the face of the hotel and liaising with guests, dealing with any problems and resolving complaints in a courteous and professional manner

The full night audit process and closing of the day’s business

Ensuring the minimum number of security checks are effectively carried out at regular intervals, with particular emphasis on fire safety

Comprehensive handover meeting with the late and early duty managers at the start and end of shifts

In return we offer the following:

The opportunity to really develop your career

Fun filled and challenging days with never a dull moment!

A competitive salary package

Complimentary meals on duty

Special employee discounts throughout the Seymour Hotels of Jersey group

Subsidised accommodation, suitable for a single person.

Visit www.pommedorhotel.com for more details about us

Contact Details
Claire Reynard
Email: creynard@seymourhotels.com

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