Employer Login Employers Registration Job Seeker Registration  
Search jobs in Guerney
Find a job in Jersey and Guernsey
Investment & Escalation Complaints Manager, Jersey

- HSBC Bank plc -

View all jobs from this company

<< Go back

Post Date: Jan 11, 2018
Job Type: Permanent
Accomodation: No
Start Date: - n/a -
Salary: - n/a -
Location: Jersey
Job Reference: RBWM0000A9Q3
    Email Job to a Friend
    Save Job to Inbox
    Printer Friendly
Before applying for a job please note: All Job Seekers other than U.K. or E.U. nationals require a visa/work permit to enter the Channel Islands.
Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

•        Review complex regulated and banking complaints
•        Approve regulated cases completed by staff and provide support to line management
•        Take responsibility for the management and prioritisation of Investment, Life and banking complaints
•        Identify and escalate improvements in the way HSBC Expat provides its services to customers
•        Ensuring all claims are assessed and negotiated appropriately, while placing the customer at the heart of everything that is done
•        Provide support to line management where appropriate

•        Knowledge of HSBC Investment / Protection / Banking services and products
•        Experience working in relevant environment/s, i.e. Customer Service
•        A desire to find ways to continually improve the service delivered to customers
•        A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these

For further details and application information please click “Apply” or visit our careers site, searching under reference 0000A9Q3.

Contact Details

URL: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_GB&job=0000A9Q3&src=JB-11441

  Home Job Search Job Seekers Employers Contact Us About Us Immigration Privacy Terms of Use Disclaimer Powered by JOBBEX®  
© Copyright 2019 CiJob.com. All Rights Reserved
Find jobs in Jersey