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Digital Channel Manager, Jersey

- HSBC Bank plc -

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Post Date: Jan 11, 2018
Job Type: Permanent
Accomodation: No
Start Date: - n/a -
Salary: - n/a -
Location: Jersey
Job Reference: RBWM0000A6K6
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Before applying for a job please note: All Job Seekers other than U.K. or E.U. nationals require a visa/work permit to enter the Channel Islands.
Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

•        Lead the delivery of small to medium sized initiatives across online and mobile banking services
•        Drive satisfaction on the digital channels, ensuring that all new features and functionality delight our customers
•        Work with other teams across the business, region, and globally to deliver enhancements and optimise the channels
•        Ensure all changes adhere to regulatory and compliance requirements
•        Monitor key channel performance indicators (digital engagement, activity, and customer satisfaction) and make recommendations to improve
•        Identify opportunities for new digital features and functionality that will solve problems in our customers lives and take these forward for consideration

•        Experience working in relevant environments
•        Availability to work the shift pattern required for this role
•        Availability to undertake the travel required for this role
•        Relevant product knowledge including knowledge of Retail Banking products is desirable but not essential

For further details and application information please click “Apply” or visit our careers site, searching under reference 0000A6K6.

Contact Details

URL: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_GB&job=0000A6k6&src=JB-11441

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