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Front office Manager



- The Merton Hotel -

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Post Date: Aug 31, 2018
Job Type: Permanent
Accomodation: Yes
Start Date: - n/a -
Salary: - n/a -
Location: Jersey
Job Reference: - n/a -
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Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

Description
A fantastic opportunity has arisen to become Front Office Manager at the Merton Hotel Jersey.

The Merton Hotel is probably Jersey's leading family hotel. The hotel itself boasts 286 bedrooms, various restaurants and bar facilities.

Adjacent to the Hotel, and sharing all the facilities, are the Merton Suites, which provide up to 28 units of stylish accommodation, creating a very unique apartment style living experience for leisure and business visitors to Jersey.

The Merton has Jersey’s only tropical hotel leisure complex, a fun pool with 80 metre water slide and Flowrider (standing wave) , together with a gym and all manner of entertainment for both children and adults.

Main Tasks
•As Front Office Manager you will be full accountability for the Reception department, you will manage the day to day activities of the Reception team and the Night Porters.

•Maintaining a friendly & professional service to all guests and ensuring excellent customer service across the department.

•Management and development of your team – to include recruitment, training and coaching, appraisal and performance management etc.

•To ensure that the standards and targets are met and achieved

•A full role in the Duty Management of the Hotel

You Need

•The ideal candidate will have good communication and customer skills, self-motivation and presentation, ability to work under pressure and experience in training others.

•It is all essential you can demonstrate excellent customer service and communication skills alongside attention to detail and ability to go that extra mile for the guest.

•Already working as a Assistant Front Office Manager

•A solid Front Office background, gained in large 3 or 4 star hotels

•A good working knowledge of all aspects of hotel operations

•Working knowledge of XN Protel would be an advantage

We offer
•Lots of career development opportunities

•Fun filled and challenging days with never a dull moment!

•A competitive salary package

•Accommodation is available

YOU MUST HAVE THE RIGHTS TO WORK IN THE UK AND BE FREE OF ANY PERMIT RESTRICTIONS

Please visit our website for more information www.Mertonhotel.com


Contact Details
Claire Reynard
Jersey



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