Premier Relationship Officer

- HSBC Bank plc -

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Post Date: Jul 02, 2018
Job Type: Permanent
Accomodation: No
Start Date: - n/a -
Salary: - n/a -
Location: Jersey
Job Reference: RBWM0000B7PK
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Before applying for a job please note: All Job Seekers other than U.K. or E.U. nationals require a visa/work permit to enter the Channel Islands.
Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

This role is a part of the Premier relationship team and a key support role, providing an outstanding customer experience to Premier clients and enhancing Premier Relationship Manager’s (PRM’s) client facing time. The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their objectives.
Support PRMs to manage client contact and service, including direct customer contact, facilitating a smooth hand over where appropriate, and managing key event reminders to maintain active client contact
Build and retain a strong knowledge of the PRM/PCM’s portfolio of clients with the support of analytical tools

Worked collaboratively with other colleagues, supporting them when possible
Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently
The ability to understand and interpret straightforward financial data
Handled basic lending effectively with a broad understanding of lending processes, products and their associated risks

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