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Client Onboarding Support Officer, Jersey

- HSBC Bank plc -

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Post Date: Mar 12, 2018
Job Type: Permanent
Accomodation: No
Start Date: - n/a -
Salary: - n/a -
Location: Jersey
Job Reference: CMB0000AL1R
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Before applying for a job please note: All Job Seekers other than U.K. or E.U. nationals require a visa/work permit to enter the Channel Islands.
Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

•        Provide full operational support to the team or function, anticipate workload and provide support with appropriate materials
•        Provide excellent customer service at all times
•        Own and resolve issues with all stakeholders or customers and escalate where appropriate
•        Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
•        Deliver a first class end to end on-boarding experience by ensuring the correct policy and procedures are followed
•        Ensuring the new to bank client on-boarding and existing client CDD processes are undertaken within the defined Service Level Agreements (SLAs)

•        Knowledge of current business account opening processes
•        Experience working in Client Onboarding Know Your Customer (KYC)/CDD processes
•        Experience within Commercial Banking (CMB) or Corporate based environment
•        Proven managerial / leadership abilities

For further details and application information please click “Apply” or visit our careers site, searching under reference 0000AL1R

Contact Details

URL: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_GB&job=0000Al1r&src=JB-11441

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