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Senior Business Steering Manager (1 year secondment), Jersey

- HSBC Bank plc -

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Post Date: Feb 27, 2018
Job Type: Permanent
Accomodation: No
Start Date: - n/a -
Salary: - n/a -
Location: Jersey
Job Reference: 5RBWM0000A79B
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Before applying for a job please note: All Job Seekers other than U.K. or E.U. nationals require a visa/work permit to enter the Channel Islands.
Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

•        Deliver management information/scorecards and analysis relating to contact centre performance and operational customer insight
•        Build strong relationships, adopt a joined up approach, to deliver business requirements at pace with minimum conflict
•        Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
•        Take personal responsibility for understanding and agreeing performance expectations, complete the necessary mandatory training and develop the levels of capability and competence needed to be effective in the role

•        Relevant product knowledge including knowledge of Retail Banking and Wealth Management
•        Past working experience in a relevant role within a relevant market/context
•        A broad understanding of financial budgets/statements/models, with experience of analysing data effectively for planning, forecasting and reporting
•        A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these

For further details and application information please click “Apply” or visit our careers site, searching under reference 0000A79B.

Contact Details

URL: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_GB&job=0000A79b&src=JB-11441

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