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Description The Hotel de France is looking for a friendly, courteous and organised Spa Concierge to join our Ayush Wellness Spa. The ideal candidate will be expected to assist the Spa team in maintaining the highest standard of professionalism in all aspects of Spa operations.
Main duties of the position will include: •Day to day running of the Spa Reception •To be fully conversant with the Spa booking and policies •Excellent level of customer care •To ensure a welcoming experience for guests •Adhere to the operating procedures •To be fully aware of treatment menus, product knowledge and promote all aspects of the Spa •To ensure billing accuracy •maintain clear lines of communication within the Spa and hotel in general
Skills •Good communication & fluency in English; Conversational French would be desirable •Excellent desk based skills including IT skills •Working knowledge of Holistic & beauty therapies and Spa booking systems •Previous experience of working as a therapist would be desirable •Excellent customer care •Organised and good time management •Good presentation, interpersonal manners and good team player •Adaptable, flexible and ready to learn.
Notes Staff accommodation at a competitive rate Meals whist on duty Various staff discounts