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Customer Service Officer, Jersey



- HSBC Bank plc -

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Post Date: Sep 05, 2017
Job Type: Permanent
Accomodation: No
Start Date: - n/a -
Salary: - n/a -
Location: Jersey
Job Reference: 7RBWN00009KVS
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Before applying for a job please note: All Job Seekers other than U.K. or E.U. nationals require a visa/work permit to enter the Channel Islands.
Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

Description
•        Prioritise all work and complete within agreed time scales and quality targets.
•        Maintain records and databases.
•        Liaise with relevant internal and external parties to provide exceptional customer service.
•        Prepare and produce MI, as required.
•        Work closely with all WBS teams providing support and guidance as required with a willingness to share knowledge with colleagues.
•        Take ownership of tasks to ensure highest standards are maintained.


Skills
•        Relevant product knowledge including knowledge of banking processes is desirable but not essential
•        Experience working in relevant environments
•        Experience working in relevant market/context
•        A track record of gaining an understanding of customers' needs and delivering excellent customer service


Notes
For further details and application information please click “Apply” or visit our careers site, searching under reference 00009KVS.


Contact Details

URL: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_GB&job=00009kvs&src=JB-11441



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