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Receptionist



- Bella Luce Hotel and Spa -

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Post Date: Aug 28, 2017
Job Type: Permanent
Accomodation: Yes
Start Date: ASAP
Salary: Negotiable DOE
Location: Guernsey
Job Reference: - n/a -
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Before applying for a job please note: All Job Seekers other than U.K. or E.U. nationals require a visa/work permit to enter the Channel Islands.
Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

Description
Dealing with bookings
Looking after guests for arrivals and departures
Allocating rooms and handing out keys
Preparing bills and taking payments
Taking and passing on messages to guests
Dealing with special requests from guests
Answering questions - Some local knowledge training will be provided
Dealing with complaints or problems - remaining professional at all times


Skills
Administration and customer service skills
IT skills to work with computerised booking and payment systems
Excellent written and spoken communication skills
A friendly and professional telephone manner
Patience and tact
    the ability to stay calm under pressure and look after several things at once


Notes
We're looking for someone with the attitude to go above and beyond to provide our guests with the best experience possible


Contact Details
Jack Rockliffe-King
Bella Luce Hotel & Spa
St Martin
Guernsey
GY4 6EB
Tel: 01481 238 764
Email: jack@bellalucehotel.com



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