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Customer Communications Manager, Jersey

- HSBC Bank plc -

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Post Date: Dec 19, 2017
Job Type: Permanent
Accomodation: No
Start Date: - n/a -
Salary: - n/a -
Location: Jersey
Job Reference: 5RBWM0000A6NS
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Before applying for a job please note: All Job Seekers other than U.K. or E.U. nationals require a visa/work permit to enter the Channel Islands.
Commonwealth nationals aged 17 - 27 need a two year "Working Holiday Maker" permit to enter the Islands.

•        Be responsible for setting mandatory communications strategy, oversee and coordinate the end to end delivery of related customer communications
•        Translate business brief into compelling creative/communications brief
•        Link in with Group Legal & HSBC Bank International Limited (HBIB) Compliance as well as manage third party creative agencies and print & fulfillment suppliers
•        Ensure effective processes are developed and implemented that enable the delivery of timely, cost-effective and compliant customer focused communications
•        Deliver, clear, and provide powerful customer communications as possible
•        Ensuring continuous optimisation of the mandatory customer communications budget

•        Relevant product knowledge including knowledge of Savings, Foreign Exchange (FX) & Lending is desirable but not essential
•        Experience working in relevant environment/s, i.e. Financial Services is desirable but not essential
•        Role relevant qualifications, i.e. Business Degree and/or CIM Qualification
•        Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences

For further details and application information please click “Apply” or visit our careers site, searching under reference 0000A6NS

Contact Details

URL: https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_GB&job=0000A6NS&src=JB-11441

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